making an emergency call

A: Emergency service, wich service do you requier?
B: Mountain recure, please.
A: what's the problem? tell me exactly whas has happend.
B: There's been an accident. A boy fall from a mountain aned he broke his two legs. I have seen it.
A:  OK.when did this happen?
B: about two minutes ago
A: All right. And,where are you, exactly?
B: I'm in "el montsec".
A: OK. The montain rescue is on the way.
B: Great. Thanks.
A: Please hold on while. Iexplain what you should do next.Is he conscious?
B: I don't know.